The first one arrived damaged and I gave it a low rating because The holes were not drilled wide enough for one of the cabinet door knob and the drawer doesnt line up properly so the cabinet door hits the drawer.
After being contacted by the company they wanted to ensure a better experience. They said they would send me another to ensure I get the best customer experience. I have not received the new product yet, but I am pleased to see that they are willing to go the extra mile.
Customer Service Stepped up
The first one arrived damaged and I gave it a low rating because The holes were not drilled wide enough for one of the cabinet door knob and the drawer doesnt line up properly so the cabinet door hits the drawer. After being contacted by the company they wanted to ensure a better experience. They said they would send me another to ensure I get the best customer experience. I have not received the new product yet, but I am pleased to see that they are willing to go the extra mile.