Great quality product. Excellent customer service.
Weve had a great experience with these bunk beds, having ordered both the white and black bunk beds. However, after over a year of disassembly and moving around, we had lost some of the screws. I called Furniture and they are sending me the small replacement parts as a courtesy (although larger ones would probably cost more). Could not be happier. Jordyn made me a recurring customer for sure.
I will say this. KEEP YOUR STICKER or take a photo of it. There should be a sticker with your IM , production date, and factory all on it. KEEP THAT. It will be needed if you ever have to get support. Dont over think it, youll love it!!
Great quality product. Excellent customer service.
Weve had a great experience with these bunk beds, having ordered both the white and black bunk beds. However, after over a year of disassembly and moving around, we had lost some of the screws. I called Furniture and they are sending me the small replacement parts as a courtesy (although larger ones would probably cost more). Could not be happier. Jordyn made me a recurring customer for sure. I will say this. KEEP YOUR STICKER or take a photo of it. There should be a sticker with your IM , production date, and factory all on it. KEEP THAT. It will be needed if you ever have to get support. Dont over think it, youll love it!!