Product arrived early and was as described. This is the best I can say about this. I presumed this was new in box because no where did the description say used. However, it arrived with the hardware container taped shut and As I began to assemble- it was clear this had previously been put together- there were wear marks and scratches at the bolt insertion sites. The bolts needed to secure the center support were not provided in the taped up packaging. At this point I have jerry rigged the thing with screws I had on hand. All bolts/screws are fastened via Allen Wrench. I am the only person sleeping in the bed and when I get up the screws need to be tightened again!
used and missing hardware
Product arrived early and was as described. This is the best I can say about this. I presumed this was new in box because no where did the description say used. However, it arrived with the hardware container taped shut and As I began to assemble- it was clear this had previously been put together- there were wear marks and scratches at the bolt insertion sites. The bolts needed to secure the center support were not provided in the taped up packaging. At this point I have jerry rigged the thing with screws I had on hand. All bolts/screws are fastened via Allen Wrench. I am the only person sleeping in the bed and when I get up the screws need to be tightened again!