UPDATED REVIEW :Damage upon received NO CONTACT FROM COMPANY HIGHLY DISPLEASED
*** UPDATED REVIEW***
came damaged and reached out to the seller and asked for a refund of at least half the original purchase amount due to the bed being used/ and had many scratches on it and the pieces were uneven. So emailed them and they asked for a confirmation of the purchase and i gave them that.... that was almost 3 months ago and never heard anything back from them. Had to improvise to make the uneven pieces on the frame sturdy to hold. Your mattress will slide so thats another con.
Highly upset with this purchase. The instructions are little to no help. You legit will be sitting there for hours trying to understand what goes to what and when you do figure out you’ll be frustrated. After 6 hours of incoherent instructions I was able to assemble the frame. I’m disappointed that I got pieces that were damaged as you can see above. All in all be warned when purchasing and you may save yourself some stress by going into the store. And customer service has yet to respond to my email about the damaged pieces.
UPDATED REVIEW :Damage upon received NO CONTACT FROM COMPANY HIGHLY DISPLEASED
*** UPDATED REVIEW*** came damaged and reached out to the seller and asked for a refund of at least half the original purchase amount due to the bed being used/ and had many scratches on it and the pieces were uneven. So emailed them and they asked for a confirmation of the purchase and i gave them that.... that was almost 3 months ago and never heard anything back from them. Had to improvise to make the uneven pieces on the frame sturdy to hold. Your mattress will slide so thats another con. Highly upset with this purchase. The instructions are little to no help. You legit will be sitting there for hours trying to understand what goes to what and when you do figure out you’ll be frustrated. After 6 hours of incoherent instructions I was able to assemble the frame. I’m disappointed that I got pieces that were damaged as you can see above. All in all be warned when purchasing and you may save yourself some stress by going into the store. And customer service has yet to respond to my email about the damaged pieces.