This product is liste as available for replacement. This means, if damaged, the vendor pays to get the product back and replaces it. I ordered 2 boxes of 2 chairs. The first box was perfect, the second box both chairs damaged, 1 with holes along the front where there are embelishments and the other with a moldy board inside the seat. The vendor would not provide shipping for the return but, after several weeks grudgingly gave a refund. I ordered 2 more chairs which came with shipping damage. The seller doesent want to have them back but insists because they still function as chairs we should not get a refund or return shipping. I am still arguing with them about this and am making a complaint with . The chairs are beautiful but with obvious damage who wants them in their dining room. not just look at it
produce and vendor problems
This product is liste as available for replacement. This means, if damaged, the vendor pays to get the product back and replaces it. I ordered 2 boxes of 2 chairs. The first box was perfect, the second box both chairs damaged, 1 with holes along the front where there are embelishments and the other with a moldy board inside the seat. The vendor would not provide shipping for the return but, after several weeks grudgingly gave a refund. I ordered 2 more chairs which came with shipping damage. The seller doesent want to have them back but insists because they still function as chairs we should not get a refund or return shipping. I am still arguing with them about this and am making a complaint with . The chairs are beautiful but with obvious damage who wants them in their dining room. not just look at it