Quality of packaging and bed frame - Aurora 14 Inch Wood Platform Bed Frame - Chocolate
We were needing a new bed frame and I knew when I found one we liked I should order it. We did and ordered it on April 26. We just assembled it yesterday - August 4 - because we had to wait for new flooring to be put in our bedroom. When the bed arrived the box was in pretty good shape - normal scuffing and one small ding that barely pierced the outside cardboard. The frame weighs a little over 100 lbs, so my recommendation would be - if the cardboard is severely punctured - just refuse the delivery. I finally opened the packaging yesterday. I was impressed from the beginning. Once I had opened the outside box - heavy carboard - there was another box just inside that and it fit snugly in the first one - it was not damaged at all. When I opened the second one I was even more impressed! I hate opening packaging and having little styrofoam pieces immediately scatter themselves over the room. The styrofoam packing pieces were each sleeved in plastic! Wow, this company does a good job of setting customer expectations right up front!! As I separated the wooden pieces into piles for assembly, I was impressed again at how tightly the styrofoam and wooden pieces were packed together. From the inside pieces to the outside boxes, I felt that under normal freight handling this unit should never be damaged. I feel the manufacturer has taken precautions above and beyond to make sure the bed frame arrives in good condition. All the parts were in excellent condition and color matching to the online pictures was very good and the pieces all were excellently finished and the color matched. I was impressed by the tools and screws, etc, included in the set. I assembled the whole unit using the little ratchet they included. The bolts were all labeled nicely. The instructions were easy to understand and it was easy to match the number and letter stickers that were on each piece. The finished bed frame is very sturdy. No wiggle at all. The slats and the way they attach are very easy to install and finishes a strong system. I am totally satisfied and expect the unit will keep me that way for a long time.
Quality of packaging and bed frame - Aurora 14 Inch Wood Platform Bed Frame - Chocolate
We were needing a new bed frame and I knew when I found one we liked I should order it. We did and ordered it on April 26. We just assembled it yesterday - August 4 - because we had to wait for new flooring to be put in our bedroom. When the bed arrived the box was in pretty good shape - normal scuffing and one small ding that barely pierced the outside cardboard. The frame weighs a little over 100 lbs, so my recommendation would be - if the cardboard is severely punctured - just refuse the delivery. I finally opened the packaging yesterday. I was impressed from the beginning. Once I had opened the outside box - heavy carboard - there was another box just inside that and it fit snugly in the first one - it was not damaged at all. When I opened the second one I was even more impressed! I hate opening packaging and having little styrofoam pieces immediately scatter themselves over the room. The styrofoam packing pieces were each sleeved in plastic! Wow, this company does a good job of setting customer expectations right up front!! As I separated the wooden pieces into piles for assembly, I was impressed again at how tightly the styrofoam and wooden pieces were packed together. From the inside pieces to the outside boxes, I felt that under normal freight handling this unit should never be damaged. I feel the manufacturer has taken precautions above and beyond to make sure the bed frame arrives in good condition. All the parts were in excellent condition and color matching to the online pictures was very good and the pieces all were excellently finished and the color matched. I was impressed by the tools and screws, etc, included in the set. I assembled the whole unit using the little ratchet they included. The bolts were all labeled nicely. The instructions were easy to understand and it was easy to match the number and letter stickers that were on each piece. The finished bed frame is very sturdy. No wiggle at all. The slats and the way they attach are very easy to install and finishes a strong system. I am totally satisfied and expect the unit will keep me that way for a long time.