This is a great product and mostly well designed, but when we put the slats in, no matter how much we tried the side rails bowed out about a half inch in the middle. We used a strap to pull it together. I contacted - the manufacturer and instead of offering to help, the threatened me with a voided warranty if we continued to use the frame. They felt the frame was defective, but it is a design flaw. There is not enough cross support in the middle. Only suggestion was to return it. Thanks for the help!
Needs a strap to pull the sides in
This is a great product and mostly well designed, but when we put the slats in, no matter how much we tried the side rails bowed out about a half inch in the middle. We used a strap to pull it together. I contacted - the manufacturer and instead of offering to help, the threatened me with a voided warranty if we continued to use the frame. They felt the frame was defective, but it is a design flaw. There is not enough cross support in the middle. Only suggestion was to return it. Thanks for the help!