Based on 155 Reviews

Average

4.4

(155 Reviews)
5 Star
87
4 Star
51
3 Star
13
2 Star
2
1 Star
2
  • user2

    Decent couch, but delivery is tricky.

    Fairly good sleeper chaise, it was light enough I was able to move it to where I wanted it without too much effort. The arms are lower than I thought theyd be, but that made it easy to get through doorways. The three back cushions that were cleverly packed inside the frame of the piece behind zippered panels. The only real assembly required was to bolt the legs on, something that should be done carefully to avoid stripping/breaking/cross/threading the cheap metal fasteners. The chaise portion is fairly comfortable, but the rest of the seat spaces are.hard. The back is comfy despite being low like the arms, but man, youre not going to be swallowed up by the seat cushions thats for sure! They may get softer as they break in, Ill update if they do. This is compounded when converted to the bed. Some people prefer harder beds, so you may like this. My partner does not, and has covered it with blankets and comforters to make it cozy. Delivery was okay, but had issues. The listed delivery dates cannot possibly be accurate. It showed a ~5 day delivery time, so I chose the inside door delivery option because it allowed me to schedule a delivery date, I set for ~10 days. The piece listed as shipped a couple days later. The chosen date came around but the piece didnt. I waited a couple days after while the order status continued to show it being delivered on time, curious. Eventually I went through the process of figuring out where it was and only then received an email apologizing for the delay. The next day an CSA contacted me to schedule another delivery window. The order finally updated to show it was moving to me, before being abruptly cancelled a couple days later. Another CSA contacted me to say the item had become damaged and they would send me a new one or provide a refund. I opted for a new one and thankfully after some time it arrived as scheduled and undamaged. All in all, I am pleased. For 500 and free shipping its definitely worth it. Sure, a more expensive one might equal better comfort and quality, but theyre all made in Asia anyway so Im not too keen on spending 1k+ on one. The only downside seems to be the coin toss that is delivery, especially considering how poorly it was packaged. But then again, delivery was free. Easy to assemble just takes a while