The couch itself is fantastic / very comfortable, feels durable, and easy to assemble. We purchased the sectional as well as the loveseat option and they look great.
However, should seriously consider a different shipping partner for the delivery. It was sent by NSD and they were f awful. Tracking was never updated. Delivery was never formally scheduled. They rang when they were in our driveway for the first time / no other notification was given. Then, the lift gate was broken and this elderly woman they sent tried to lift down the package herself. It was dropped in the mud on the driveway. The truck nearly hit our car which was parked nearby. Absolutely shocking!!! consider using a different shipper / if you look at reviews for NSD youll see Im not alone in this assessment. LOVE LOVE LOVE
Couch is great / shipper is awful
The couch itself is fantastic / very comfortable, feels durable, and easy to assemble. We purchased the sectional as well as the loveseat option and they look great. However, should seriously consider a different shipping partner for the delivery. It was sent by NSD and they were f awful. Tracking was never updated. Delivery was never formally scheduled. They rang when they were in our driveway for the first time / no other notification was given. Then, the lift gate was broken and this elderly woman they sent tried to lift down the package herself. It was dropped in the mud on the driveway. The truck nearly hit our car which was parked nearby. Absolutely shocking!!! consider using a different shipper / if you look at reviews for NSD youll see Im not alone in this assessment. LOVE LOVE LOVE