Ill start by saying the daybed and trundle are good. Very sturdy, easy/rolling trundle that is a separate piece, so can be used away from the bed / all in all, a good value for the price.
BUT I ordered a pair of twin mattresses at the same time. The mattresses had a shipping weight of about 75 lbs were delivered by themselves. It was my first time experiencing this, and it was nice. There were alerts via text: youre 6 stops away four stops away and so on, so that I knew pretty close to exactly when to expect it. There were two delivery people on the truck, which is a good idea with heavy items I only wish the bed and trundle, which came in one 140lb box, had also been delivered this way. Instead it was delivered by UPS, with a delivery window of by 8pm, meaning I had to wait and watch until it got here or risk having a 140lb box left by my door for me to get inside. As it was, though i managed to catch the solo driver, it was a chore for him to get it out of the truck, even with a dolly, and it was tough for him and little/old/grandma me to get it into the house.
And, worth repeating, if i hadnt caught the delivery, this little/old/grandma would have had to somehow get the package into the house alone. (did i mention it was snowing at the time?)
Okay, once the box was in and opened, it was time to put it together. Im pretty handy that way, but the assembly process was made a lot harder than it needed to be by haphard or missing part numbers on the various pieces. Also noteworthy that the finished product has exposed bolts and holes that are NOT shown in the item listing pictures, though they are shown on the assembly instructions. Ive attached a couple of pics that show the finished product / well be covering those with our own stickers, as no covers of any kind were provided with the parts.
I would have liked to give this a 4 or 5 star rating, as i think its a good value and i am mostly happy with it. But the poorly/planned delivery of such a heavy item, the poor parts labeling and the deceptive listing photos have knocked it down to 3. This was a nightmare to assemble.
Mostly good, but some significant issues
Ill start by saying the daybed and trundle are good. Very sturdy, easy/rolling trundle that is a separate piece, so can be used away from the bed / all in all, a good value for the price. BUT I ordered a pair of twin mattresses at the same time. The mattresses had a shipping weight of about 75 lbs were delivered by themselves. It was my first time experiencing this, and it was nice. There were alerts via text: youre 6 stops away four stops away and so on, so that I knew pretty close to exactly when to expect it. There were two delivery people on the truck, which is a good idea with heavy items I only wish the bed and trundle, which came in one 140lb box, had also been delivered this way. Instead it was delivered by UPS, with a delivery window of by 8pm, meaning I had to wait and watch until it got here or risk having a 140lb box left by my door for me to get inside. As it was, though i managed to catch the solo driver, it was a chore for him to get it out of the truck, even with a dolly, and it was tough for him and little/old/grandma me to get it into the house. And, worth repeating, if i hadnt caught the delivery, this little/old/grandma would have had to somehow get the package into the house alone. (did i mention it was snowing at the time?) Okay, once the box was in and opened, it was time to put it together. Im pretty handy that way, but the assembly process was made a lot harder than it needed to be by haphard or missing part numbers on the various pieces. Also noteworthy that the finished product has exposed bolts and holes that are NOT shown in the item listing pictures, though they are shown on the assembly instructions. Ive attached a couple of pics that show the finished product / well be covering those with our own stickers, as no covers of any kind were provided with the parts. I would have liked to give this a 4 or 5 star rating, as i think its a good value and i am mostly happy with it. But the poorly/planned delivery of such a heavy item, the poor parts labeling and the deceptive listing photos have knocked it down to 3. This was a nightmare to assemble.