In a previous review, I gave this product 1 star due to the function of turning off the beep sounds not working. It worked initially but a few days after programing the beep to no sound, the beep sounds returned. I contacted the company and they admitted this had been a problem on a few other units as well. However, a customer service person was great in following up and offered to send me a new safe but also gave me the option of disabling the beep sounds permanently which I opted for. They sent me several short videos showing how to remove the chip that makes the beep from the circuit board. Somewhat of an inconvenience to disassemble things to get to it, but pretty straightforward with the videos to follow along with and I was pleased with the result: the beeping function permanently removed from the safe. The product is otherwise well built and a good value for the money in my estimation. If you dont want the beeping sounds it is solvable. Functional.
Great product with one negative
In a previous review, I gave this product 1 star due to the function of turning off the beep sounds not working. It worked initially but a few days after programing the beep to no sound, the beep sounds returned. I contacted the company and they admitted this had been a problem on a few other units as well. However, a customer service person was great in following up and offered to send me a new safe but also gave me the option of disabling the beep sounds permanently which I opted for. They sent me several short videos showing how to remove the chip that makes the beep from the circuit board. Somewhat of an inconvenience to disassemble things to get to it, but pretty straightforward with the videos to follow along with and I was pleased with the result: the beeping function permanently removed from the safe. The product is otherwise well built and a good value for the money in my estimation. If you dont want the beeping sounds it is solvable. Functional.